Prepare for Crisis, Plan to Thrive: The Inside Story of How One Company Did it Right (Paperback)

Prepare for Crisis, Plan to Thrive: The Inside Story of How One Company Did it Right By Tom Raffio, Diane Schmalensee Cover Image
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Description


Managing during a crisis is much easier if your organization has a foundation that supports, rather than diverts, time and resources from your response to the pandemic. Emerging successfully is much more likely if the foundation you have built speeds up your actions rather than slows them down. It all comes down to good common sense. If you go into a crisis in a strong position, you are much more likely to handle it well, be resilient, and emerge strong. If you go into a crisis weak or off balance, you will have a much bigger challenge and may be lucky to merely survive.

About the Author


Thomas Raffio assumed the role of president & CEO of Northeast Delta Dental when he moved to New Hampshire in 1995, after his tenure at Delta Dental of Massachusetts as Senior Vice President. Northeast Delta Dental is a tax-exempt, nonprofit organization (dental insurance company) with high brand recognition and a reputation of providing world-class customer service. It’s located at Two Delta Drive, Concord, New Hampshire and has been in business for over 50 years. Northeast Delta Dental includes offices in Concord, New Hampshire (headquarters), Saco, Maine, and Burlington, Vermont.
Product Details
ISBN: 9798985219302
Publisher: Northeast Delta Dental
Publication Date: December 9th, 2021
Pages: 147